At thezooplus, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide while using our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide, such as your name, contact number, email address, pet details, and payment information when you:

• Register or book a service

• Contact us through the website or email

• Subscribe to newsletters or offers

• Leave feedback or reviews

We may also collect technical information automatically via cookies, such as:

• IP address

• Browser type

• Device information

• Pages visited on our site

This helps us improve user experience and understand website performance.

2. How We Use Your Information

Your information is used to:

• Provide and manage our pet care services

• Communicate updates, confirmations, and reminders

• Send promotions and newsletters (only if opted-in)

• Improve our website and services

• Respond to your queries and support requests

• Process payments and send invoices

We only collect the data necessary to serve you efficiently and respectfully.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Trusted third-party providers (payment processors, email service providers)

• Government or law enforcement agencies (only when required by law)

These providers are obligated to keep your data secure and confidential.

4. Data Protection & Security

We implement industry-standard security measures (SSL encryption, secure payment gateways) to protect your data from unauthorized access, alteration, or destruction.

However, no online transmission can be 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. You can modify your browser settings to decline cookies, though some features may not work properly.

6. Your Rights

You have the right to:

• Access the personal data we hold

• Request correction or deletion

• Opt-out of marketing communications

• Request data transfer (in certain cases)

To exercise these rights, email us at info@thezooplus.online

7. Children’s Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, contact us to delete it.

8. Changes to this Policy

We may update this Privacy Policy periodically. We’ll post the updated version with the effective date. Continued use of the website implies agreement with the revised policy.

Contact Us:
📞 +18335344035
📧 info@thezooplus.online